Jen Plus Colour
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Frequently Asked Questions

General Wedding Questions:

Can you hold my wedding date for me?
We do not offer "soft holds".
You can lock-in your wedding date by signing the wedding agreement and paying your non-refundable/non-transferable booking retainer.


Will Jen be at my wedding?
If you are booking a wedding with Jen as your lead artist/stylist, then she will be there.
If you're booking a wedding with one of our talented hair and makeup artists; Jen will more than likely, not be on-location that day.

We have a team of approximately 20 freelance hair and makeup artists that are ready and willing to help wedding parties.

Can I book you for some of my services and then have another hair/makeup professional, that's not affiliated with you, booked as well?
No. When booking JPC all clients agree to The Exclusivity Clause. Which means you agree to work with JPC Weddings exclusively for the hair and makeup services for your wedding or special event.

How much is a trial (Preview)?
We do not offer stand-alone trial or preview sessions.
Your trial/Preview Hair and makeup appointment is included in the cost of the wedding hair and makeup service for the person getting married. *

One hands-on Trial Session (Preview Appointment) is provided in our salon leading up to the big day. 

*Some exceptions may apply.

Where will I come to you for my Hair and Makeup Trial (Preview Appointment)?
Your trial will be held at our salon, The Luckiest Hare - 74399 Highway 111 Suite H, Palm Desert


But I don't want to book you until after the trial! What should I do?
We do not provide trials/Previews without a wedding booking.
Please look over our portfolio and reviews. If the look you're going for is represented in our work.
If it is, we ARE the professionals for you!

Do you travel to me for my wedding day? 
Absolutely, we prefer to be where the couple is for their most magical day! 
All on-location events require travel fees  (these fees include any lodging, valet, parking, meters, rental cars, or flights).

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What are your wedding prices? 
Due to the complexity of bookings, please use the contact form in regards to wedding bookings.
But, as an example; an average booking of 1 Bride, booking hair and makeup (which includes one, in-salon, hair and makeup Trial Appointment) and 3 party members (hair and makeup) is approximately $1840, before travel*.
Again, please inquire to receive current service information, as *prices are subject to change.
Our menu is custom designed to be accepting for all folx involved in the wedding, inclusive of all genders!


How much are you salon services? 
Please look over on the salon Services page. All services are gender inclusive.
If you're looking to book with the salon team for a salon appointment; Text 760-610-9417


What brands do you use?
We stock only professional and luxury products in our kits. These include but not limited to; Dior, Givanchy, Charlotte Tilbury, Makeup Forever, Nars, Anastasia, Laura Mercier, Mac, Alterna, Bleu by R & Co, Kevin Murphy and more.
If you have a specific allergy to a product, please disclose that information before the service begins.


What are your wedding COVID cancellation policies?

All weddings booked before March 2020, have been honored transfers for all my couple's.
However, as of October 2020, we are all aware of the challenge that is COVID-19. If a couple chooses to book their wedding after October 2020, they assume the risks involved, such as contracting COVID or having to cancel, downsize or move a wedding.

We are licensed and allowed to operate salons in the state of California, even if weddings are being cancelled or moved. When we accept a booking, we are forgoing all other bookings. Therefore,
 if event is postponed or cancelled without proper notice; couple must complete a Cancellation Agreement and all monies paid will be forfeited. If Client chooses to book another date a new Wedding Agreement and retainer is required. 

How do you sanitize your kit?
The JPC team takes sanitation very seriously.
Out team brings our own tables and necessary chairs. We sanitize between clients. Services always begin with washed hands. Our makeup kits are stocked with plenty of disposable applicators to avoid any cross contamination. We do not practice "double dipping".
Every client will have a sealed and disinfected set of makeup brushes used for their service. Prior to arrival to a job; All makeup brushes are cleaned, disinfected and sanitized.
Every time a product is used, it's de-potted into an artist's palette.
If you have any specific questions, PLEASE ask!


Makeup Questions:

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Do you offer Airbrush makeup?  
No.


Do you provide lashes or should I bring my own?
We have a variety of lash options; individuals, clusters or lash strips. Mink or specialty lashes are an additional charge.

​Will my makeup last all day?
Yes. We use waterproof and water resistant products to ensure longevity of wear. JPC also provides a personalized makeup touch-up kit for all makeup clients.

I like natural makeup, is that something you do? Absolutely!  Natural makeup is our favorite.

But, I mean *really* natural! Is that still okay?!
YES!  We  LOVE super natural looks!  We help brides with no foundation and grooms with concealer and powder...no lashes, no problem, no lipstick, easy!

I'm androgynous. Can you work with me to respect my makeup needs?
We would be honored to. Our menu offers services for folx that don't prefer "traditional makeup". We do our best to listen and provide the best service possible. Even if it's simply moisturizer, chapstick and combing those brows.

Do you offer tattoo cover up?
Not at this time.



Hair Questions:

Is a blowdry included in my "Hairstyle price"?
No. We require the hair to be clean and completely dry for all hair styling. A blowdry is a separate service and cost.

Does it cost more if I use my clip-in/Halo extensions?
Yes, We do not provide any extensions. If we work with your clip-in/Halo extensions, it's an additional $30-$40 per person.
Please have them clean, dry and de-tangled.


What brand of extensions do you recommend?
We highly recommend The Hair Shop. They have an online store as well as brick and mortar locations in LA, SF and NYC.
-Bellami are also great extensions.
Please purchase: 100% human, Remi hair.


Should my hair be clean or dirty on the day of? Please have clean, dry hair for the wedding day.
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Do you work with curly hair?
We LOVE curls! If you have any specific requests, let us know.


What about short hair? 
We have rates for short vs. long hair for any gender.
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Photos by: Matthew David Studio
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  • Welcome
  • About
  • The Luckiest Hare
  • Salon Appt
  • Weddings
  • Contact
  • FAQ
  • Apply